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Suddenlink vs. Frontier Which Should You Choose?

Investigating the various service providers in your area combined with weighing the pros and cons of each can be mentally taxing. For this reason, we've taken the initiative to share helpful information pertaining to two telecommunications companies. Hopefully this article will help you decide whether either one of them might be the best option for you.

What should I know?

Suddenlink and Frontier both offer Internet service with speeds ranging from 9-940 Mbps. Their packages range from roughly $35-$80/month depending on which package you get. Both companies also offer home phone services that you can bundle with your Internet service. Neither Suddenlink nor Frontier have contracts or early termination fees. Additionally, Suddenlink will even pay $500 to buy you out of your current contract.

How does the set-up process work?

Suddenlink's installation fee includes the setup of one outlet, plus an applicable charge of $25 per additional outlets. The installation includes one device set up wirelessly and the installation of up to two set-top boxes. This installation does not include any hardwiring of devices but is free if you order online. If you choose to upgrade to the premium install, the price increases to $149 and includes local hardwiring for one of the following (TV, computers, gaming, and alarm systems). This premium option allows customers to have all their available devices set up wirelessly and they can get three or more set-top boxes installed.

Frontier offers self-installation as well as premium-installation. It is free of charge if you decide to do the installation yourself. If not, a professional installation costs $75 and requires about eight hours for the technician to finalize the installation process. Additionally, if you opt for fiber services, a technician may need to install an Optical Network Terminal in a central location.


How is the Internet service?

Suddenlink services an estimated 6.8 million people in nineteen states, offering both cable and fiber, whereas Frontier offers DSL or fiber to approximately 3.7 million subscribers. The difference between these is that DSL is one of the oldest Internet technologies, utilizing the phone line to transfer data and connect to the Internet. Cable, however, travels through copper TV lines and fiber is made of plastic and used mainly for Internet service. Fiber is usually considered to be best due to its ability to provide high-bandwidth connections and quick upload times. Fiber is also less affected by slowdowns caused by high traffic. It is not always an option in some areas due to the high costs associated with it.


What are the Internet options?

Suddenlink offers 200 Mbps for $30 per month. If you are seeking quicker speeds, you can opt for the 400 Mbps plan for $40/month. Suddenlink's quickest option is 1 Gig (940 Mbps) for $50/month.

Frontier's prices typically range from $37.99-$79.99. Their DSL options include 9 Mbps for $37.99/month or 25 Mbps for $44.99/month. If you're in an area that offers fiber, you can choose 50 Mbps for $49.99/month, 115 Mbps for $54.99/month, 500 Mbps for $59.99/month, or 940 Mbps for $79.99/month.


What are the television options?

Suddenlink offers Core TV, consisting of 200+ channels for $58/month, Value TV which includes 225+ channels for $79.99/month. Select TV which has 290+ channels for $99.99/month and lastly Premier TV which offers 340+ channels plus HBO Max for $124.99/month.

As for Frontier, they are being proactive regarding the safety and well-being of both customers and employees during COVID. On their website, they claim that they are remaining contact-free and that they have limited television offers and technicians available. They mention that you can call them up directly to find out more about what is available.


Do they offer mobile phone plans?

Suddenlink offers a mobile phone plan through Optimum Mobile, they charge $14/month per line for 1 GB of data, $22/month for 3 GB, and $45/month for unlimited data. They offer a nationwide network with 5G access and no multi-line commitments. Frontier, on the other hand, does not offer any mobile phone options.


What home telephone services do they offer?

Suddenlink offers Internet and television bundles that include a home telephone, this is typically the most affordable way to opt for phone service. Otherwise, you can add a home phone option to any bundle for $29.9510.00/month.

Frontier usually charges an additional $10/month for a home telephone when bundled with Internet. This will also be discussed further in the "Bundles" section of this article.


What are the different types of bundles?

Suddenlink offers several individual television, Internet, and phone plans as well as various bundles. Options include Internet 200, Basic TV, and Phone for $50/month, Internet 200, Core TV, and phone for $60/month, Internet 400 Unlimited Data, Core TV, and Phone for $70/month, or Internet 1 Gig (940 Mbps) Unlimited Data, Core TV, and Phone for $80/month. All these Core TV bundles include 200+ channels. In addition, they have bundles to choose from that include only two services in case you are not interested in Internet, TV, and a home phone.

Frontier offers several home phone and Internet bundles but does not include television in these packages. Some options include 50 Mbps speed for $49.99/month, 500 Mbps speed for $59.99/month, and Fiber Optic Gig Service (940 Mbps) for $79.99/month. The first two offers from Frontier last for 12 months, whereas the Fiber Optic bundle remains that price for 36 months.


So which is the best deal?

Both Suddenlink and Frontier offer reliable and high-quality Internet and home phone services. As for television and mobile phone service, Suddenlink and Altice are your best bet since Frontier doesn't have either service readily available at this time. To ease this process on you, we've summarized the best deals that both companies have to offer.

Internet: Suddenlink offers 200 Mbps for $30 per month. Frontier offers only 9 Mbps via DSL for $37.99/month or 50 Mbps for $49.99/month through fiber.

Television: Suddenlink offers Core TV, consisting of 200+ channels for $58/month whereas Frontier is currently not offering their usual television packages due to COVID restrictions.

Mobile: Optimum Mobile offers phone lines starting at $14/month with no minimum requirement, or unlimited data for $45/month. Frontier does not currently offer any mobile phone options.

Home Telephone: Suddenlink has various bundles which include a home telephone, which make their service deals all-around affordable. Frontier typically charges an extra $25.00/month to their bundles for home phone service.

Bundle: Suddenlink offers Internet 200, Core TV, and Phone for $60/month whereas Frontier only has bundles with no television listed on their site. Their best deal is 500 Mbps (Fiber) Internet and home phone service for $59.99/month

We hope this information aided you in the decision process! May you find the best deal that suits you and your family!



*Data as of 06/02/21. Offers and availability may vary by location and are subject to change.


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