Suddenlink vs. Centurylink: Which is better?


Two men sword fighting with paper, symbolizing Centurylink vs. Suddenlink

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Suddenlink vs. Centurylink: Which is better?

Comparing service providers and their various offerings can be exhausting, especially when it comes down to deciding on which one you should opt in for. To assist you with this process, we will be sharing the specifics pertaining to two well-known service providers and breaking down their service options and prices. Hopefully this article will shed some light on which option may be best for you!

What should I know?

Suddenlink and Centurylink both offer Internet service with speeds ranging from 20-940 Mbps. Their packages range from roughly $25-$75 per month depending on which packaging you choose. Both companies also offer home phone services that you can bundle with your Internet service. Suddenlink doesn’t offer contracts and will even pay $500 to buy you out of your current contract. Centurylink typically does have contracts ranging from 12-36 months and they do charge early termination fees.

How does the set-up process work?

Suddenlink offers free installation if you choose one of their web deals. Their installation includes the set-up of one outlet, plus a $25 charge for each additional outlet. The installation includes one device set up wirelessly and the installation of up to two set-top boxes. It does not include any hardwiring of devices. If you choose to upgrade to the premium install, the price increases to $149 and includes local hardwiring for one of the following (TV, computers, gaming, and alarm systems). This premium option allows customers to have all their available devices set up wirelessly and they can get three or more set-top boxes installed.

Centurylink offers both self-installation as well as professional installation. Self-installation is only available in some areas and you will be charged $300 if your installation needs copper buried and $150 if you need aerial deliver. If you choose to do the professional installation, the technician will set up your modem as well as up to five of your devices for a one-time fee ranging from $99-$125.

How is the Internet service?

Suddenlink services an estimated 6.8 million people in nineteen states, offering both cable and fiber, whereas Centurylink offers Digital Subscriber Line (DSL) and fiber to approximately 48.3 million people in all 50 states, predominantly in Arizona, Colorado and Washington. DSL is one of the oldest Internet technologies, utilizing the phone line to transfer data and connect to the Internet. Fiber is made up of plastic and used mainly for Internet service. Fiber is usually considered to be superior due to its ability to provide high-bandwidth connections and quick uploads. Fiber is also less affected by slowdowns caused by high traffic. Unfortunately, it is not always an option in some areas due to high operating costs.

What are the Internet options?

Suddenlink offers 100 Mbps for $24.99 per month. If you are seeking faster Internet, you can opt for the 200 Mbps for $34.99. Lastly, Suddenlink's 1 Gig (940 Mbps) plan is $54.99/month.

Centurylink’s offers 20 Mbps via DSL for $45/month, 40 Mbps via VDSL for $45/month, and 100 Mbps via VDSL for $49.99/month.

Suddenlink Plans & Pricing  Centurylink Plans & Pricing 
100 Mbps for $24.99/month 20 Mbps via DSL for $45/month
200 Mbps for $34.99/month 40 Mbps via VDSL for $45/month
940 Mbps for $54.99/month 100 Mbps via VDSL for $49.99/month

What are the television options?

Suddenlink offers television options like Core TV, which includes  200+ channels for $58/month, Value TV which includes 225+ channels for $79.99/month, and Select TV which has 290+ channels for $99.99/month.

Centurylink does not offer television but work closely with DIRECTV, AT&T TV and DISH. This allows customers to bundle Centurylink's Internet with the other companies' TV packages. These packages typically include 150+ channels, with equipment fees, contracts, and a monthly cost of about $100/month. If you'd rather a streaming packages, those usually include 60+ channels for $50/month without any equipment fees or contracts.

Do they offer mobile phone plans?

Suddenlink offers a mobile phone plan through Optimum Mobile, they charge $14/month per line for 1 GB of data, $22/month for 3 GB, and $45/month for unlimited data. They offer a nationwide network with 5G access and no multi-line commitments. These prices are $10 more if you're not currently an Optimum or Suddenlink customer.

Centurylink does not offer any mobile plans at this time.

What home telephone services do they offer?

Suddenlink offers Internet and television bundles that include a home telephone option, which is the most affordable route. Otherwise, you can add a home phone option to any bundle for $29.95/month

Centurylink offers both basic and unlimited phone plans. The basic plan permits local calls, whereas the unlimited phone plan includes local calls, as well as long-distance calls to over a hundred countries. Additionally, they allow discounted calls to Mexico and Latin American countries. You can opt for extra features like call waiting, caller ID, 3-way calling, call rejection, call forwarding, call return, speed dial etc. The basic plan is typically $24.25/month and the unlimited phone plan is usually $60/month.

Do they offer bundles?

Suddenlink offers Optimum Flexability® which allows subscribers to mix and match Internet, TV, and phone services. It gives subscribers have the flexibility to upgrade, downgrade, or cancel service without penalties. It's risk-free and you get a 60-day money back guarantee!

If you're interested in getting a bundle through Centurylink, you will need to utilize the television services offered through one of their partners. If you only need Internet and/or phone, Centurylink's offerings are sufficient.

The Internet and phone plan includes 40 Mbps Internet and unlimited nationwide calling for $85/month via fiber. If you opt for VDSL, the internet is 25 Mbps with unlimited nationwide calling for that same price. They also offer 100 Mbps Internet via Fiber with phone for $105/month or 1 Gbps with phone service for $125/month.

So which is the best deal?

Both Suddenlink and Centurylink offer reliable Internet and home phone options. As for television, Suddenlink has several options whereas Centurylink requires the assistance of their partners for these services. Lastly, you can get mobile phone service through Optimum Mobile, a product of Suddenlink, but you cannot get mobile phone service through Centurylink currently. 

We hope this information proved to be helpful! We wish you all the best in finding a deal that is most suitable for you and your family!

*Data as of 09/27/21. Offers and availability may vary by location and are subject to change.


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